Altair Services Pvt. Ltd. acts only as agent for the passenger in regard to travel. Altair Services does not manage or control or operate any transportation vehicle, hotel or other supplier of services and therefore, assumes no liability for injury, loss or damage, accident, delay or irregularity which may be caused by defect in any vehicle or for any reason whatsoever, or through acts or defaults of any company or person engaged in carrying out the arrangements made for the clients.

Altair Services periodically updates the rates, adding, deleting or changing information. Updates supersede any information given earlier.

Altair Services reserve the right to substitute hotels of equal or superior grade, if necessary. Our suppliers hold room blocks at hotels and release names between 2 – 15 days before arrival. Hotels may not be aware of passenger name should the passenger want to reconfirm booking directly. In cases of excessive changes, additional communication/changes fees may be added. If cancellations are made directly with hotels, the clients will need to provide the name of the person who has actioned the cancellation and the cancellation number provided by the hotel.

Bedding varies from hotel to hotel, but the following usually applies :

  • Single room has one bed
  • Double room may have one large bed
  • Twin room will have two single bed
  • Triple rooms may have three beds or one double bed and a single bed.


It is the responsibility of the booking agents or clients to check the accuracy of the vouchers issued by our office. If the error is not brought to our notice, resulting charges/no-shows will be billed to the clients or agents.

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